Shipping policy

Shipping Policy

Last Updated: July 7, 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver your orders.

Order Processing

  • Orders are processed within 1–3 business days after payment is successfully received.

  • Orders are not processed on weekends or public holidays.

  • During peak seasons or promotional periods, processing times may be longer.

Shipping Times

Estimated delivery times are:

  • United States: 7–15 business days

  • Canada: 7–18 business days

  • United Kingdom: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • Europe: 7–18 business days

  • Other International Locations: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout unless free shipping is offered on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (when available).

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Shipping Delays

Delivery may be delayed due to factors beyond our control, including:

  • Customs inspections

  • Severe weather

  • Public holidays

  • Carrier delays

  • Incorrect shipping information provided by the customer

We appreciate your patience in these situations.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us within 7 days of the expected delivery date or within 48 hours of receiving a damaged package. We will investigate the issue and work toward an appropriate resolution.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact our customer support team using the contact information available on our website.